JL Sportglasses

F.A.Q.

Product Service

Are you manufacturer or trading company?

We are a China professional 100% manufacturer of all kinds of sports glasses,such as sports sunglasses,ski goggles,motorcycle goggles,basketball glasses,shooting glasses and safety glasses,etc.Thousands of clients choose us because we are professional.

In addition,we have R&D and design teams to support OEM and ODM services.Develop more than 10-20 new models every year and provide the best quality goggles to the market.

Welcome customers to visit our factory.

What are sports glasses made of?

Jl sportglasses sports glasses frames consist of inner lenses and outer sports frames.The frame is made of durable flexible plastic,for example,sports sunglasses,safety goggles and basketball glasses frames are generally made of PC or TR material.

and snow goggles and off-road motorcycle goggles glasses frames use TPU.In addition,sports glasses lenses are usually made of highly scratch-resistant and impact-resistant materials,such as PC/Polycarbonate.

Welcome customers to leave us a message or inquire.

How about the quality?

Jl sportglasses sports glasses have passed CE,UV400,BSCI,ANSI Z87.1 and other certifications,100% QC during production and before packaging.

Can you do customized designs and package?

Yes,The company has its own brand.OEM and ODM service is available.
1)you can custom your styles;
2)you can custom your mirror lens;
3)you can custom your packing box;
4)you can custom your logo styles (engraved logo,embosses logo,metal sticker logo,printing logo,laser logo,fixed metal logo).

What is your MOQ?

The MOQ of Customized eyewear is 300pcs per model per color.The unit price will be much cheaper at large quantity.Please chat with us for more details.

How can I get the samples?

1)Please tell us the models and details you prefer.we will produce the samples for you.samples fee is charged.

2)1.5 times of unit price for custom solid color,100-150USD for custom graphic design,all these cost could be refund if order reaches 1000pcs.

3)Note:delivery cost is borne by buyer.

How soon could I get my sample?

1)Normally 3-7 working days for solid color.

2)15-20 days for OEM graphic design with logo.

What's the delivery time?

After receiving 30% advance payment and confirming pre-production sample.it takes 25-30 working days.

If you choose our stock model,the delivery time is fast about 7-20days based on different quantity.

The specific time It depends on the quantity and order details.

What is the package information?

Our sports glasses packaging information is as follows:
1)Sports sunglasses,shooting glasses and basketball glasses packing specification:100pcs/carton:10pcs in white box,100pcs/carton.(Without accessories)
2)Motorcycle goggles and snow goggles packaging specification:100pcs/carton (Without accessories)

Could I have exclusivity on my local market?

Yes,annual quantity need above 20000pcs.

Shipping Strategy

What is your shipping method?

We generally choose to ship by sea,air or express (EMS,DHL,FEDEX,ePacket,China Post Air Mail,etc.).
Please confirm with us before placing an order.

Which party will bear the shipping cost?

Delivery cost is borne by buyer.the specific shipping cost depends on the quantity you purchase.

How long will it take for me to receive my glasses?

Our products are shipped from Guangzhou Port,and the specific time to reach the destination varies according to the time required by different ports.Under normal circumstances,it will arrive within 25-40 days.

How can I track my shipping information?

After we dispatch the goods,we will send you the logistics information by email.You can use the tracking number to check logistics information.If you have other questions,please feel free to contact us.

Payment Service

What is your payment terms ?

30% deposit in advance,70% balance paid before shipment.

What is your payment method?

T/T,L/C,D/P D/A,MoneyGram,Credit Card,Western Union,Escrow;This is negotiable.

Which party will bear the shipping cost?

Delivery cost is borne by buyer.the specific shipping cost depends on the quantity you purchase.

Customer Service

How can I get the price?

We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
If you are very urgent to get the price,please email us or contact us in other ways so that we can offer you a quote.

What's the warranty?

We are very confident in our products.Before the product is shipped,we will check each one and pack it well.
But to avoid follow-up troubles,please check your glasses when you receive them,if there is any damage,please contact us in time.For glasses with quality problems,we have a policy of free re-delivery to you.

How make our business long-term and good relationship?

By customizing 10,000 pairs of sports glasses,you can become the exclusive right to operate in the local market.other local distribution agents can only buy goods from you and sell them.we only provide you with high-quality sports glasses,which can achieve long-term cooperation and win-win results.

Return Policy

1. Refund Policy
1.1 If you are not satisfied with your purchased eyeglasses, we offer a refund policy within 30 days of receiving the item.

1.2 In order to be eligible for a refund, the item must be in unused and original packaging. Any item that has been used or has been damaged will not be eligible for a refund.

1.3 Refunds will be processed upon receipt and inspection of the returned merchandise. Processing times may vary by region.

1.4 For customized products, if the product is in line with the contract, no refund will be given for non-product quality reasons, as it affects secondary sales.

1.5 Please note that refunds will not include shipping charges for the original order. Refunds will be made to the account you originally paid for after deducting shipping costs.

 

2. Return process
2.1 If you need to return an item, please contact us within 30 days of receiving the item and provide us with the order number and reason for return.

2.2 We will provide you with detailed return instructions, including the return address and any forms that need to be completed.

2.3 Please ensure that you return the item(s) securely packaged in accordance with the guidelines and return the item(s) using a traceable courier service. We recommend that you keep the courier slip as proof of the return.

2.4 Once we have received and inspected the returned item, we will process your refund request within 5 working days.

 

3. Product quality issues and exchange policy
3.1 If there is a quality problem with the glasses you received, please contact us within 7 days after receiving the item.

3.2 After confirming the quality problem, we will provide free exchange service. If the purchased item is out of stock, we will provide a refund or an equivalent replacement.

3.3 Quality problems include, but are not limited to, manufacturing defects, damage, or failure to meet the description.

 

4. Contact Us
If you have any questions or need assistance with our return policy, please feel free to contact our customer service team. We will be happy to help and support you.

Contact Information: [+86-15521248720/[email protected]]

Need help?

We understand that customers are the most important thing in our business.so,we have been committed to product development,design and improvement.We hope to provide high-quality products to our partners for win-win cooperation.

Also,we’ve been working hard to make our website as easy to use as possible to help you find the best sports glasses for you.

That being said,we still have a lot to improve (product and website) and we welcome any feedback and questions you may have so that we can serve you well.
If you have any questions or concerns while browsing sports eyewear products,please do not hesitate to contact us.Below are our other contact details.

 

Our phone number: +86 155 2124 8722

 

Monday to Saturday: 8:00 am to 23:00 pm (UTC)

 

Fax us: +86 155 2124 8720

 

Email: [email protected]

 

WhatsApp: +86 159 2052 5234

 

WeChat: +86 159 2052 5234